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Creative23 Sep 20263 min read

Packaging is the only medium they hold

Every other channel competes for attention. Packaging already has it, in both hands, at the moment of use.

Short answer

Packaging has to work at three distances: recognisable across a shop floor or a thumbnail, legible at arm reach, and informative in the hand. Design for the worst reproduction it will face, which for most brands is a compressed marketplace thumbnail.

It is also the only brand asset a customer pays for, keeps for a while and sometimes photographs. Treating it as a production detail rather than a channel is a strange decision that most brands make by default.

Three distances

At five metres, or as a thumbnail, only colour and shape register. At arm reach, the name and the one thing that distinguishes it. In the hand, the detail: what it is, what is in it, how to use it. Designs that look exquisite flat on a screen routinely fail the first distance, which is the one that decides whether anybody picks it up.

Design for the worst reproduction

A marketplace thumbnail at low resolution, a phone photograph under shop lighting, a courier box that arrived scuffed. Fine rules, thin type and subtle tonal shifts disappear in all three. The print conditions matter too: colours shift between substrates, and a brand colour approved on coated stock will not match on kraft.

The unboxing question

Elaborate unboxing is a real driver of sharing in some categories and pure cost in most. The test is whether anyone would film it unprompted. If not, spend the money on better materials and less of them, which also avoids the growing customer impatience with packaging waste.

Constraints to design within

Where it pays back

Distinctiveness, mostly. A pack recognisable at thumbnail size is doing media work every time it appears in a feed, a marketplace grid or somebody else's photograph, and it keeps doing it long after a campaign ends.

Questions we get asked

How much does packaging affect sales?

Heavily at the moment of choice, because it is the last communication before the decision. It also functions as media every time the product appears in a photograph or a marketplace grid.

Is elaborate unboxing worth the cost?

Only where customers would film it unprompted. Otherwise spend on better materials and less of them, which also reduces waste complaints.

How Colleviate applies this

Start with a Growth Audit

Every Colleviate engagement begins with an outside-in read of your brand and its competitive cluster, before we recommend a single line of spend.

Ask for a scoped audit

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